"Where can I pitch the tent?"
AI assistant for festivals & events
Your festival, a thousand questions — one assistant
Line-up, set times, stages, parking, what you can bring — the chatbot knows your festival site inside out. So your crew doesn't spend the festival weekend answering the same question for the hundredth time.
Line-up, times & site
Every festival question, answered on the spot
Visitors don't search your site — they ask a question. "When is X on?", "Which stage is closest to the entrance?", "What time does the campsite open?" The assistant knows, because you supply the content. Something changes? You update the source and he knows within minutes.
- Line-up per stage, per day, per time slot — even with last-minute changes
- Site information: stages, entrance, first aid, lockers, toilets, food and drink
- Public transport, parking, shuttle and bike storage — in the language of whoever's asking
- What you can bring, cashless policy, age checks and camping rules
- Ticket and upgrade questions forwarded to your own ticketing provider
What it does for your festival
From announcement to after-show review
Whether it's six weeks before the festival or the day itself — the assistant adapts to the moment.
Line-up & set times
Visitors ask about artists, genres or set times. The assistant knows the full line-up and answers without hesitation — even when three stages are running at once.
Tickets & upgrades
Day ticket or combi ticket? Is the VIP upgrade still available? It answers and sends people to your ticket provider. The sale stays with you; it handles the run-up.
Grounds & stages
Where is stage B? How far is it from the campsite to the Main Stage? Feed it your site documentation and it knows its way around better than your volunteer on day one.
Public transport, shuttle & parking
Which bus? What time is the last shuttle? Is there a park-and-ride? All the practical travel info in one conversation — without your visitors needing nine tabs open.
Multilingual for an international audience
Answers automatically in the language of the question — Dutch, English, German, French, Spanish or something else. Festival-goers from abroad are helped just as well as the home crowd.
24/7, even in the run-up
The questions start pouring in weeks before the festival. The assistant catches them day and night, so your communications team can focus on the real work.
Handling peak demand
The festival weekend is packed — your crew isn't
Friday evening, ten minutes before the gates open. Your inbox is filling up, your volunteers are at the gate and your comms team is answering the same question about the shuttle for the twentieth time. It doesn't have to be this way.
The chatbot scales automatically with your traffic. Whether 200 or 20,000 visitors are asking questions at once — it doesn't slow down, it doesn't fall over and it doesn't get grumpy. Your crew saves its energy for the things that matter.
- No extra volunteers needed for online questions during the festival
- Hands off to a staff member when the situation calls for it
- Afterwards you can read back every conversation — pure gold for next year
Frequently asked questions
Good to know
Can the chatbot answer questions about the full festival line-up?
Yes. You feed the assistant your own festival site, a sitemap or a CSV of artists and set times. Visitors can ask things like "when is band X playing" or "what's on the Mainstage on Saturday" — and get an answer straight away. Line-up changed? You update the source and the assistant knows right away.
How does the chatbot cope with the rush just before and during the festival?
The assistant scales along automatically. It runs in the cloud and isn't bothered by peaks — whether you have 50 or 5,000 visitors at once. Your crew doesn't need to put extra hands on routine questions about times, parking or what you're allowed to bring.
Can the chatbot help international festivalgoers too?
Yes. The assistant automatically detects the language of the question and replies in Dutch, English, German or French. Handy for festivals with an international crowd — no separate multilingual FAQ needed.
Does the chatbot sell tickets too?
The chatbot has no checkout of its own. It tells visitors about availability and prices, then points them to your existing ticketing provider — Ticketmaster, Eventix, Ticketswap or whoever you use. The sale stays with you.
What kind of practical questions can the chatbot answer?
Everything in your festival content: public-transport links, parking spots, what you can and can't bring, cashless payment, lockers, accessibility, the medical post, camping rules. Feed him your FAQ and website, and he knows it all.
How quickly is the chatbot live on our festival site?
In an afternoon. You connect your festival site or upload a file with content, set the tone and any house rules, and paste a single script just before the closing body tag. Works on any site — WordPress, custom HTML, Umbraco, anything.
More about aqivo
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Or head back to the aqivo homepage for the full picture.
Ready for your next festival weekend?
Create an account, connect your festival site and paste a single line of code. The chatbot goes live well before the first shuttle bus leaves.
Start free