AI chatbot for theatres & venues

The assistant that knows your programme by heart

What time does it start? Is there a wheelchair space? Are there still seats in row 3? Your visitors get an answer right away, even to whether they can get a drink during the interval. And anyone still unsure sees a card with a button to the box office.

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Are there still tickets for tonight?

Automate theatre customer service

The chatbot answers the questions that come back every week for you

Opening hours, coat check, parking, wheelchair accessibility, start times, intervals: your front desk knows the answer, but has to give it again and again. An AI chatbot for theaters does that for you, seven days a week. Even when there's a sold-out premiere and everyone calls at once.

Answers questions about shows, start times and seating layout
Gives the right information about wheelchair spaces and the coat check
Sends hesitant visitors on to ticket sales with a show card
Hands the conversation over to a team member when it gets personal

Are there still any wheelchair spaces available for Friday?

Yes, there are still two wheelchair spaces free in row 3 for Friday evening. Shall I include the link to the ticket shop?

Yes please! And is there an interval?

There's a 20-minute interval after the first act. The cloakroom stays open until half an hour after the performance ends.

The Tempest (Shakespeare)

Fri 20 Jun · 20:15 · Main hall · from €22

Tickets →

What it does for theatres

An assistant that thinks along with your visitors

Every question the front desk no longer has to answer saves time for the guests who really need help.

Shows and program

Visitors search by genre, date or actor. The chatbot pulls up the right show, displays the performance dates and links straight to ticketing.

Helps with ticket sales

Someone who asks "is there anything on next Saturday?" gets a suggestion with date, price and an order button. No more searching through the calendar themselves.

Accessibility and facilities

Wheelchair spaces, hearing loops, induction loops, disabled parking: the chatbot knows how things work at your venue and gives the right answer.

Start times and practical questions

What time does it start? Is there an interval? Until what time is the coat check open? The chatbot answers questions like these right away, even after office hours.

Subscriptions and previews

What's included in the subscription? Does the preview discount also apply to school groups? The chatbot knows your offering and says honestly what is and isn't possible.

Multilingual for international visitors

Foreign tourists or visitors from across the border ask their question in English or German. The chatbot simply replies in the same language.

Why theaters choose Aqivo

What you get out of it in concrete terms

1 line

code on your site, there's no more installation than that

7×24

there for your audience, even on busy show nights

1 minute

until your assistant is ready, no IT project

Every language

NL, EN, DE, FR and ES are fully translated, other languages are translated automatically

Calm on busy evenings

Your front desk helps the guests, the chatbot answers the rest

On a sold-out Friday evening the phone is red hot, with questions every employee already knows by heart. The chatbot catches those questions. That gives your team time for the guests who really need help: arranging a wheelchair space, finishing a group booking, reassuring someone who missed a show.

Absorbs the rush, so your team doesn't get overwhelmed
Visitors with a simple question don't have to wait
You read back all conversations in the dashboard, handy when you update your website
If it gets personal, a team member takes over

There are four of us, including a pram. Is that okay?

Of course! There's room in the foyer to park prams. The auditorium is also accessible by lift. You won't need any special seats.

Brilliant. And what time exactly does the show start?

The show starts at 19:30. Doors open at 19:00. There's no interval: the performance lasts about 80 minutes.

Frequently asked questions

Practical questions about the chatbot for theatres

Can the chatbot give information about specific shows, like start times and intervals?

Yes. You feed the chatbot your own program data: the title, date, start time, hall capacity, duration and whether there's an interval. Visitors then simply ask "How long is Romeo and Juliet?" or "Is there an interval at tonight's concert?" and get an answer right away.

Can the chatbot send visitors through to our ticket shop?

Yes, that's exactly what it's good at. When a visitor shows interest, the chatbot shows a card with the show, the date, the availability and the starting price. The button below it takes the visitor to your own ticket sales. We don't build our own checkout: we send visitors to yours.

Does the chatbot also cope on busy performance nights when lots of questions come in at once?

Yes. The chatbot scales automatically with the number of conversations. On a sold-out Friday evening it answers dozens of questions at once about the coat check, the interval and wheelchair spaces. Your team doesn't have to do anything for that.

How does the chatbot handle questions about accessibility, such as wheelchair spaces?

Feed the chatbot your accessibility information, such as wheelchair spaces, hearing loops, induction loops and disabled parking. Then it gives visitors the right answer straight away, and the front desk no longer has to answer that question eight times an evening.

Can the chatbot help subscription holders too?

Yes. Tell the chatbot which subscriptions you offer, what is and isn't included, how to apply for one and what discount there is on previews or special series. It answers those questions and links to the right page on your site.

Can the chatbot be used in English and German too, for international visitors?

Yes. The chatbot recognizes the language of the question and replies in the same language. Dutch, English, German, French and Spanish are fully translated, and it translates other languages automatically. Handy if you have many tourists or visitors from the border region.

Aqivo works for museums and festivals too

Theaters are our home base, but the assistant works for any cultural organization.

Your theatre chatbot is ready in a minute

Connect your programme, set the tone and paste a single line of code on your site. Your box office will feel it at the very next performance.

Start free, no credit card