"Are there still tickets for tonight?"
AI chatbot for theatres & venues
The assistant that knows your programme by heart
From start time to wheelchair space, from interval drink to the last available seats in row 3 — your visitors get an instant answer. And anyone who's on the fence sees a card right away, with a button straight to the box office.
Automate theatre customer service
The same questions, all week long — finally answered automatically
Opening hours, the cloakroom, parking, wheelchair access, start times, intervals: your box office knows the answer, but has to give it over and over again. An AI chatbot for theatres does that for you, seven days a week, even when a sold-out premiere has just dropped and everyone calls at once.
- Answers questions about shows, start times and seating layout
- Gives accurate information about wheelchair access and the cloakroom
- Sends those on the fence straight to ticket sales with a show card
- Calmly hands over to a member of staff when it gets personal
What it does for theatres
More than an FAQ — a real assistant for your visitors
Every question the desk no longer has to answer is time for the conversations that do matter.
Performances & programme
Visitors search by genre, date or actor. The chatbot pulls up the right show, displays the performance dates and links straight to ticketing.
Drive ticket sales
Someone who asks "is there still anything for next Saturday?" gets a concrete suggestion with date, price and a direct order button. No detours.
Accessibility & facilities
Wheelchair spaces, hearing loops, induction loops, accessible parking — the chatbot knows them all and always gives the right answer.
Start times & practical info
What time does it start? Is there an interval? How late is the cloakroom open? Standard questions the chatbot handles on the spot, even after office hours.
Plans & try-outs
What's included in the subscription? Does the try-out discount apply to school groups too? The chatbot knows your offering and answers honestly.
Multilingual for international visitors
Foreign tourists or visitors from across the border ask their question in English or German. The chatbot simply replies in the same language.
Why theatres choose aqivo
Real results, not promises
Calm on busy evenings
The desk helps people — the chatbot handles the rest
A sold-out Friday night jams the phone line with questions every member of staff already knows by heart. The chatbot absorbs that flood, so your team can focus on the guests who genuinely need help: arranging a wheelchair space, completing a group booking, reassuring someone after a missed performance.
- Absorbs peak demand without overloading your team
- No waiting time for visitors with simple questions
- You can read back every conversation in the dashboard — handy for content updates
- Hands over seamlessly to a colleague the moment things get personal
Frequently asked questions
Practical questions about the chatbot for theatres
Can the chatbot give information about specific shows, like start times and intervals?
Yes. The chatbot is fed your own programme data: performance title, date, start time, seating, running time and whether there's an interval. Visitors can simply ask: "How long is Romeo and Juliet?" or "Is there an interval at tonight's concert?" — and get an answer straight away.
Can the chatbot send visitors through to our ticket shop?
That's exactly where he shines. The moment a visitor shows interest, the chatbot displays a card with the show, date, availability and starting price, plus a direct button to your existing ticket sales. We don't build our own checkout — we send visitors to yours.
Does the chatbot also cope on busy performance nights when lots of questions come in at once?
Yes. The chatbot scales automatically with the number of conversations. On a sold-out Friday night it answers dozens of questions about the cloakroom, intervals and wheelchair access all at once, without your team having to lift a finger.
How does the chatbot handle questions about accessibility, such as wheelchair spaces?
Feed the chatbot your accessibility information — wheelchair spaces, hearing loops, induction loops, disabled parking — and it gives visitors the right answer straight away. That way the box office no longer has to answer that question eight times an evening.
Can the chatbot help subscription holders too?
Yes. You can brief the chatbot on your membership options, what is and isn't included, how to apply for a membership and what the discounts are for try-out performances or special series. It answers those questions and refers people on to the relevant page on your site.
Can the chatbot be used in English and German too, for international visitors?
Yes, the chatbot automatically recognises the language of the question and replies in the same language. Dutch, English, German, French and Spanish are fully translated; other languages it translates on the fly — handy for international tourists or border regions.
More solutions
aqivo works for museums and festivals too
Theatres are our home turf, but the assistant adapts to every kind of cultural organisation.
Chatbot for museums
Exhibitions, time slots and the museum pass — all explained in a single conversation.
Chatbot for festivals
Line-up, site map and tickets — even when it's peak rush on Saturday night.
Agenda & ticket sales
Connect your calendar and let the chatbot guide visitors straight to the right ticket.
Want to know more about the chatbot in general? Take a look at the homepage →
Put your theatre chatbot live this afternoon
Connect your programme, set the tone and paste a single line of code on your site. Your box office will feel it at the very next performance.
Start free — no credit card