"Is there a lift to hall three?"
Museum AI assistant
The digital guide that genuinely helps your visitors
From "is the museum pass valid?" to "which time slot is still free?" — your AI assistant knows your exhibitions, your opening hours and your booking page. Multilingual. 24/7. Live in a single afternoon.
Exactly what it keeps track of
Exhibitions, time slots and museum pass — ready for every kind of question
In front of the box office, visitors ask the questions an attendant has heard a thousand times: when does the exhibition close, how do I book a time slot, does my annual museum card cover that special exhibition too? Your assistant now catches those questions 24/7 — before the visitor ends up frustrated at the desk.
- Knows your current and upcoming exhibitions, including closing dates
- Explains time-slot reservations and points to your own booking page
- Communicates clearly about Museumkaart validity and any surcharges
- Answers questions about guided tours, audio tours and depot visits
- Gives visitor info: accessibility, food and drink, cloakroom and parking
Everything a museum visitor wants to know
Six situations the assistant handles for you every day
Exhibitions and collection
What's on now, what's coming up, how long is an exhibition running? The assistant answers instantly — including description, provenance and points of interest.
Reserve time slots
It explains the reservation process step by step and sends visitors straight to your own reservation environment with a single button. No checkout of our own, no frustration.
Opening hours and visitor info
Regular hours, public holidays, special closing days — the assistant knows them all and gives the answer before your visitor has to scroll.
Multilingual service
Dutch text, questions in English, a German-speaking family at the door — he detects the language and answers in it automatically. No settings required.
Accessibility and facilities
Wheelchair accessibility, induction loops, Braille guides, quiet visiting hours — it's precisely visitors with a specific need who ask these questions before their visit.
Guided tours and education
Themed guided tours, school groups, group packages and depot visits — the assistant explains what's possible and points people to the right contact.
For international visitors
The tourist who doesn't speak Dutch deserves the same service
Major museums draw visitors from dozens of countries. Those visitors are looking for answers to the same questions as your Dutch visitors — they just ask them in English, German or French. Your assistant switches along automatically.
- Automatically detects the visitor's language — no choice menu needed
- Answers fluently in the visitor's language — from Dutch to Spanish
- Helps with time slots and reservations, including for non-Dutch speakers
- Points to the right English-language pages on your site when they exist
- Gives information about the Museumkaart — even to visitors who've never heard of it
Frequently asked questions
What museums ask us
What kind of questions can the museum chatbot answer?
The assistant answers questions about exhibitions (current and upcoming), opening hours, time slots, museum-card validity, accessibility, guided tours, audio tours, depot visits, group packages and practical information such as parking and catering. He draws solely on your own museum's content — he doesn't make anything up.
Is the museum card (Museumjaarkaart) valid? Can the chatbot confirm that?
Yes. If your content states whether and how the museum card applies — including any surcharge for special exhibitions or a mandatory time slot — the assistant communicates this correctly to the visitor. It then refers them on to your own reservation page or ticket shop.
Does the chatbot help with booking time slots?
The assistant explains how time slots work, shows available moments from your content and sends visitors on to your existing reservation page with a direct button. He doesn't sell tickets himself — he guides visitors to your own ticket sales. That way you stay the owner of the whole buying process and the customer data.
Does the chatbot also greet international visitors in their own language?
Yes. The assistant automatically detects the language of the question and replies in the same language — without the visitor having to choose anything. Dutch, English, German, French and Spanish are fully translated; other languages it translates on the fly. Ideal for museums with plenty of international visitors or tourists.
How long does it take to get the chatbot live?
You're live within an afternoon. You connect your website or sitemap in the portal, set the tone and name and paste a single line of code on your site. No developer needed for the basic setup. On the Crew plan we help you on your way personally.
Does the chatbot sell tickets itself or create bookings?
No. The chatbot has no checkout of its own and creates no reservations in your system. It answers questions, shows relevant information about time slots and exhibitions, and sends visitors through to your existing ticket shop or reservation tool with a clear button.
More solutions
The same assistant, for other cultural institutions too
aqivo is built for the entire cultural sector. See how other institutions are putting it to use.
Chatbot for theatres
Performances, availability and ticket sales — handled in a single conversation. Less pressure on the box office, more online sales.
Chatbot for festivals
Line-up, times, tickets and practical questions — handle the peak rush on festival day itself without extra staff.
AI in the cultural sector
How cultural institutions use AI assistants to serve visitors better and free up more time for the real work.
Or head back to the aqivo overview to see all the features and pricing.
Put the museum guide live on your site this afternoon
Connect your exhibition pages, set the tone and paste a single line of code. Your visitors will have an answer to their museum-pass question this very evening.
Start free — no credit card