Museum AI assistant
The digital guide that helps your visitors along
Is the Museumkaart valid? Which time slot is still free? Your AI assistant knows your exhibitions, your opening hours and your booking page. It answers day and night, in the visitor's language, and it's ready in a minute.
Exactly what it keeps track of
It answers questions about exhibitions, time slots and the Museumkaart right away
Visitors ask at the box office the questions a gallery attendant has heard a thousand times: when does the exhibition close, how do I book a time slot, is my annual museum pass also valid for that special exhibition? Your assistant answers those questions day and night, before the visitor is standing at the front desk feeling annoyed.
- Knows your current and upcoming exhibitions, with the date they close
- Explains how to reserve a time slot and links to your own booking page
- Correctly says whether the Museumkaart is valid and whether a surcharge applies
- Answers questions about guided tours, audio tours and storage visits
- Gives visitor info: accessibility, food and drink, coat check and parking
Everything a museum visitor wants to know
Six situations the assistant handles for you every day
Exhibitions and collection
What's on now, what's coming, until when can you see an exhibition? The assistant answers right away, with a description, the origin and what makes it special.
Reserve time slots
It explains step by step how reserving works and sends visitors with one button to your own booking page. We don't build our own checkout, so visitors simply book with you.
Opening hours and visitor info
Regular opening hours, holidays, days you're closed: the assistant knows. The visitor doesn't have to scroll for it.
Multilingual service
Your texts are Dutch, the question is in English and a German family is standing at the door. It recognizes the language and replies in it on its own. You don't need to set anything up for that.
Accessibility and facilities
Wheelchair accessibility, induction loops, braille guides, quiet visiting hours. It's exactly the visitors who need something extra who ask these questions before their visit.
Guided tours and education
Themed guided tours, school groups, group packages and storage visits: the assistant tells visitors what's possible and refers them to the right contact person.
For international visitors
The tourist who doesn't speak Dutch deserves the same service
Big museums draw visitors from dozens of countries. They have the same questions as your Dutch visitors, they just ask them in English, German or French. Your assistant switches along on its own.
- Recognizes the visitor's language itself, so they don't have to pick anything
- Replies fluently in that language, whether it's Dutch or Spanish
- Helps with time slots and reservations, even when someone doesn't speak Dutch
- Links to the English pages on your site, if you have them
- Explains the Museumkaart to visitors who have never heard of it
Frequently asked questions
What museums ask us
What kind of questions can the museum chatbot answer?
The assistant answers questions about exhibitions (current and upcoming), opening hours, time slots, Museumkaart validity, accessibility, guided tours, audio tours, storage visits, group packages and practical matters like parking and food and drink. It only uses the content of your own museum and doesn't add anything of its own.
Is the museum card (Museumjaarkaart) valid? Can the chatbot confirm that?
Yes. Put in your content whether and how the Museumkaart is valid, and whether a surcharge or a mandatory time slot applies to special exhibitions. Then the assistant tells the visitor correctly and refers them to your own booking page or ticket shop.
Does the chatbot help with booking time slots?
The assistant explains how time slots work, shows the free slots from your content and sends visitors with a button to your existing booking page. It doesn't sell tickets itself: it brings visitors to your ticket sales. That way the purchase process and the customer data stay with you.
Does the chatbot also greet international visitors in their own language?
Yes. The assistant recognizes the language of the question and replies in the same language. The visitor doesn't have to pick anything. Dutch, English, German, French and Spanish are fully translated, and it translates other languages automatically. That helps a lot if your museum draws many tourists.
How long does it take to get the chatbot live?
Your assistant is ready in about a minute. You enter your website's address, and Aqivo reads your site and adopts your house style. Then you paste one line of code on your site and you're live. You don't need a developer for the basic settings. With the Crew subscription we help you get started personally.
Does the chatbot sell tickets itself or create bookings?
No. The chatbot has no checkout of its own and doesn't create reservations in your system. It answers questions, tells visitors what's known about time slots and exhibitions and sends them with a clear button to your existing ticket shop or booking tool.
More solutions
The same assistant, for other cultural institutions too
Aqivo is made for the whole cultural sector. This is how other organizations use it.
Chatbot for theatres
Shows, availability and ticket sales in one conversation. The front desk is less busy and you sell more online.
Chatbot for festivals
Line-up, times, tickets and practical questions, even on the busy festival day itself. You don't need extra staff for it.
AI in the cultural sector
How cultural organizations use an AI assistant to help visitors better and keep time free for other work.
Or head back to the Aqivo overview for all features and pricing.
Your museum guide is ready in a minute
Connect your exhibition pages, set the tone and paste one line of code. Then your visitors have an answer to their Museumkaart question tonight.
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